State Farm® Insurance Agent Shay Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
vicki Fulton
October 31, 2025
"Stanett was absolutely the best! She helped me download my app so that I could get a better price for my insurance by using the safety app. Walked me through every step! Great follow through by her! She gets 4 gold stars!"
jesus lagunas
October 31, 2025
"Very great experience! Vicky was super nice and easy to work, really helped me save money and really understand my insurance policy!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Dave
October 30, 2025
"I can’t recommend Janssen and the team at Shay Brown State Farm enough. He is excellent at explaining coverage and finding options that work for you. Thank you for making insurance shopping a breeze!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Melissa Braggo
October 29, 2025
"Very smooth transition with updating our car insurance. Everything was explained to us clearly & completely."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jersey Schmidt
October 23, 2025
"Very good experience!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jen Jones
October 6, 2025
"Jorie was very personable and full of information. I would highly recommend her."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Connie Bombliss
September 17, 2025
"Stanette was very helpful and had a quote over the phone in minutes. When I went to the office to pay premium I was in and out quickly."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Patty Mendoza
August 27, 2025
"We met with Stanette, the agent from State Farm, and she answered all our questions, gave us options, and fit us according to our lifestyle needs. Her friendly and mature personality made us feel very comfortable and secure to do business with her. I will recommend anyone to stop by to get a quote and do business with her. Thank you Stanette."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Steven Mendoza
August 25, 2025
"Stanette, the State Farm agent, welcomed me as I walked in with no appointment. I was looking to compare car and home insurance policies with my present company. She was very friendly as she asked me questions in order to arrive with a quote for coverage on my cars and home. The next day I brought my wife and Stanette answered all her questions and stayed as late as needed to be sure everything was answered to our satisfaction. Thanks to Stanette's service, we are pleased with our new policy with State Farm, both coverage and premiums. We also look forward to saving more with the Drive Safe and Save program that Stanette also offered."
"We appreciate your review! We are delighted to know you had a great experience with Stanette! She goes above and beyond for our customers! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Shelly Lewis
August 5, 2025
"I recently had been shopping for home insurance and auto insurance and I reached out to State Farm and Rock Falls and Jorie quickly got back to me. I had several different insurance companies sending me quotes back in Jorie was the only one that followed through on any of my questions throughout the process. I would definitely choose this insurance company if you want questions answered quickly and professionally thank you Jorie."
Alexandria Walters
July 30, 2025
"Jorie was great to work with while adjusting policies after moving and having a new baby! She was very informative and gave updates every step of the way! A great office to work with!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Eugenio Castro
July 29, 2025
"Muy brien precios y servicios! Me ayudo mucho vicky estoy bien agradecido."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
catalina zigler
July 25, 2025
"I had just had my first baby and thought hey I should get life insurance! I contacted State Farm and jorie helped me get what I needed and now I’m no longer worried if something happens to me especially cause I have 2 babies now"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Taffy Ramos
July 16, 2025
"My experience with State Farm was amazing and Camila explained everything about our policy and the business she works for. So if your looking for good insurance I would recommend them Thank you for everything"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ann Hebl
July 10, 2025
"I called with a question and after Jorie did some digging, she found an answer to my question. Moving my son out west for law school and knowing that we have coverage on our borrowed trailer is a huge relief. Thank you very much!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Cathyjacoby@outlook.com mamie2750
July 8, 2025
"I had a truly wonderful experience at the Rock Falls State Farm office. I had multiple questions when I walked into the office. Fortunately, Stanette Penaflor was available to assist me. She answered all of my questions and helped me with technology with patience and professionalism. I would recommend Stanette Penaflor for all of your insurance needs."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
John Kurfiss
July 7, 2025
"Vicky is very nice and helpful with any questions I have. She was great with helping me with my auto claim it was very seamless and quick!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mark Lightner
June 16, 2025
"stannette was Very helpful with updating our auto insurance. I would really like to say she was very helpful and knowledgeable with our policy! Thank you"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kelly Buck
June 11, 2025
"Wonderful experience very professional…Stanette was amazing to work with also the rest of the team is supportive and great as well! Highly recommend them!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Julia Hernandez
June 11, 2025
"Very knowledgeable and helpful and helped me save some money"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sally Timmons
June 7, 2025
"Working with Stennet was great. She absolutely answered all my questions. She’s a keeper. Sally T"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kelly Butler
June 4, 2025
"Awesome service, Vicky was a great help with my total loss claim!"
Sue Garien
May 27, 2025
"I was very happy working with Jorge's. Sorry for miss spelling. I will work with her again very politely"
"Thank you for the review, Sue! I am glad you had a great experience with Jorie! She is one of the best insurance agents out there! "
Nevaeh Cantu
May 23, 2025
"Stanette is a very kind, courteous, and personable. She knows what she’s doing. ☺️"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Karen Sue
May 22, 2025
"Jorie. Was very pleasant to work with and Helpful. She got right to the point of my insurance for my new car and got me a insurance card right away sent to my phone. Thank you for your helping me"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"