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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashtin Matthews

Ashtin Matthews

August 30, 2024

5  out of  5
rating by Ashtin Matthews
"Jorie was very helpful in understanding life insurance and finding a policy within budget"
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Brandy Woosley

August 30, 2024

5  out of  5
rating by Brandy Woosley
"Jorie was amazing help getting me the perfect insurance! She helped me step by step. Very kind and understanding."
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Dan Handel

August 27, 2024

5  out of  5
rating by Dan Handel
"Everyone was so polite and helpful made where to get insurance an easy decision."
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Jennifer Flores

August 16, 2024

5  out of  5
rating by Jennifer Flores
"Gran servicio!"
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Serina Wolber

August 16, 2024

5  out of  5
rating by Serina Wolber
"5 stars for Jorie!"
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Rojelio Esparza

August 16, 2024

5  out of  5
rating by Rojelio Esparza
"Muy contento con el servicio Vicky fue muy amable!"
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Jennifer Danreiter

August 16, 2024

5  out of  5
rating by Jennifer Danreiter
"Jorie has been so helpful with informing me about my insurance needs and helping me save money on little changes! I told her I was going to get another quote and she told me State Farm would be more affordable. She was right. Thanks again Jorie!"
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Alicia Martinez

August 16, 2024

5  out of  5
rating by Alicia Martinez
"Jorie was such a huge help and was able to find an affordable life insurance policy for myself and my son. Not only did she take her time with putting together several quotes for us but she was also able to get our whole policy down in price as well. Thank you Jorie for making this an easy process!"
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Rodney Strohmayer

August 15, 2024

5  out of  5
rating by Rodney Strohmayer
"One of the most nicest people that I have met. Add an insurance company. I was treated with total respect, kindness, and fun. It was a wonderful experience I get her attend. A 10 in overall representation of the company. Thank you so much again deeply appreciated it."
We responded:
"Thanks for the review Rodney! It was great meeting you and I’m glad you had a great experience! If you know anyone else looking to save money on their insurance send them our way! You will receive a gift card for each referral you send over! Thanks again Rodney!! "
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Jorge Garcia

August 5, 2024

4  out of  5
rating by Jorge Garcia
"Vicky was super helpful and very informative and nice."
We responded:
"Thanks for the review Jorge. Vicky has been able to help out a lot of people with their insurance needs! "
Profile photo of Stanette Penaflor

Stanette Penaflor

August 1, 2024

5  out of  5
rating by Stanette Penaflor
"Jorie is an awesome agent so far! We just had to find new insurance as our current prividers quote for home and auto was too much for us to consider with zero accidents or claims. We were sad to have to change but pleased with our experience at State Farm thus far. The quote for our auto was more affordable, and even offered a bit more with a lower deductible than our old insurance. She has been very patient with all my questions, and being in my 50s, I have tons! Overall, I would recommend Jorie at State Farm in Rock Falls, IL, if you too are hunting for insurance that fits your needs more than what you have now. It doesn't hurt to get a quote and see!!"
We responded:
"Thanks for the awesome review Stanette! Jorie has been a rockstar ever since joining the team! I’m glad she was able to give you a great experience like she has given so many others! If you ever need anything just let us know! "
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Debbie Ogan

July 15, 2024

5  out of  5
rating by Debbie Ogan
"Great service Vicky is always so helpful!"
We responded:
"Thanks for the review Debbie! We really appreciate it!! "
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Yondergoling22

July 7, 2024

5  out of  5
rating by Yondergoling22
"Rudy jr and Mary Leal: Great customer service and saving money."
We responded:
"Love to hear you were able to save money and received great customer service! "
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Henry Steinhagen

July 2, 2024

5  out of  5
rating by Henry Steinhagen
"Vicky is a great help with anything I need!"
We responded:
"Thanks for the review Henry! We appreciate your business more than you know! "
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Isiah Smith

July 1, 2024

5  out of  5
rating by Isiah Smith
"It was great Thank"
We responded:
"Thanks Isiah!! "
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Gary Whetstone

May 30, 2024

5  out of  5
rating by Gary Whetstone
"Very good experience very nice very polite young lady knows what she’s doing. I would highly recommend her to anyone that’s looking for insurance. She’s very polite very concerned very caring type person. She will certainly take care of anyone in a very professional way."
We responded:
"Thank you so much for the 5-star review and the wonderful compliments! We're delighted to hear that you were provided excellent service. Your satisfaction is our top priority, and your kind words mean a lot to us. If you ever need anything, please don't hesitate to reach out. Thanks again for your support!"
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Rigo Meza

May 24, 2024

5  out of  5
rating by Rigo Meza
"Vicky es muy amable y me ayudó ahorra mucho dinero! Se lo recomiendo a todos!"
We responded:
"¡Gracias por la reseña, Rigo!"
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Avary Crandall

May 24, 2024

5  out of  5
rating by Avary Crandall
"Vicky was so helpful and made the process quick and easy. She answered all my questions and concerns. Thank you so much for your amazing service, highly recommend Vicky Arrezola she was so kind and friendly!"
We responded:
"Thank you for the review, Avery! Vicky is one of the best insurance agents around! Thank you for recognizing her! Happy she was able to bring you over to State Farm! "
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Angela Arrezola

May 24, 2024

5  out of  5
rating by Angela Arrezola
"Very helpful and patient when explaining what coverages I have. Definitely recommend!"
We responded:
"Thank you for the review Angela!!"
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M P

April 30, 2024

5  out of  5
rating by M P
"I recently switched to State Farm w/Jorie...she saved my son & I about $150 a month (yes, a month) and I even added an extra policy! Stop in to see her for a quote to see how much money you can save!!"
We responded:
"Thank you so much for the 5-star review! We're thrilled to hear that Jorie was able to help you save money and add an extra policy. Your satisfaction is our top priority, and it's wonderful to know that we could provide you with such great value. If you ever need anything, please don't hesitate to reach out. Thanks for choosing State Farm!"
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Genevieve S.

April 27, 2024

5  out of  5
rating by Genevieve S.
"These insurance guys are awesome, incredibly great rates and customer service."
We responded:
"Thank you for the review. We really appreciate it!! "
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Sharon Scuffham

April 26, 2024

5  out of  5
rating by Sharon Scuffham
"We have great service and very friendly. Shay and Stacey are both very knowledgeable of the business. Pleasure dealing with them.and the other staff."
We responded:
"Thanks for taking the time to leave a review Sharon. We appreciate it more than you know!! "
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Zachary Pageloff

April 26, 2024

5  out of  5
rating by Zachary Pageloff
"Everyone at Shay Brown-State Farm is so welcoming. I wouldn't want to take my business anywhere else!"
We responded:
"Thanks for the review, Zach! We really appreciate it!! "
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Riley Lehman

April 26, 2024

5  out of  5
rating by Riley Lehman
"Jorie is such a kind person and will do what she can to make sure you have an amazing experience at state farm. She will do everything possible to make sure you receive the best quotes on all of your insurance needs."
We responded:
"I agree 100%! Jorie is the best of the best! Thank you for taking the time to recognize that! We really appreciate it!! "
Profile photo of Lorraine Lauff

Lorraine Lauff

April 26, 2024

5  out of  5
rating by Lorraine Lauff
"Shay's office is a great office. Always helpful and friendly, very happy there. Have known Stacey there for years and she has been there forever, love working with her."
We responded:
"Stacey is as good as they come! Thanks for taking the time to shout her out! We really appreciate it!! "