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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kat Ski

March 18, 2025

5  out of  5
rating by Kat Ski
"Vicki was totally awesome she was very patient walking me through everything (car and house insurance). So glad we switched insurance better coverage and reasonable rates. She answered my emails right away when I had questions. Thank you Vicki for all your help"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ashli McGrath

March 14, 2025

5  out of  5
rating by Ashli McGrath
"Vicky was super helpful and was super quick with everything. She was able to explain and help me understand everything I had asked. I had been with another insurance provider for a while and decided to switch finally due to savings and better coverage through State Farm. The last couple years I’ve been in contact with her and she has been patient with me. I’m so glad I finally made the switch. Much better customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ty Mckenna

March 12, 2025

5  out of  5
rating by Ty Mckenna
"We had a great experience. Jorie had multiple quotes to show us the difference in coverages and payments. She met with us and was very straight forward and professional and easy to talk with. I would definitely recommend her to anyone. She saved us some money witch is always a plus also."
We responded:
"Thanks for the review Ty! Jorie is one of the best team members I could ask for! She is a hard worker and extremely knowledgeable. I’m glad you had a great experience with her! "
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Arthur Schwank

March 7, 2025

5  out of  5
rating by Arthur Schwank
"Absolutely amazing experience with Stanette as my insurance agent! She took the time to thoroughly explain all my options. They made the whole process so easy and stress-free. Highly recommend for anyone looking for great customer service and support!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lorie Gallegos

February 24, 2025

5  out of  5
rating by Lorie Gallegos
"Jorie was great!!! She worked with us and got us the coverage we wanted!"
We responded:
"Thanks for the review Lorie! I have to agree! Jorie is one of the best agents out there!! "
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todd felder

November 25, 2024

5  out of  5
rating by todd felder
"Quick professional and saved us money. Can’t ask much more than that."
We responded:
"Thanks for the review Todd! We really appreciate it! "
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Nacho Hernandez

November 13, 2024

5  out of  5
rating by Nacho Hernandez
"Great service and prices! Vicky was very helpful!"
We responded:
"Thanks for the review Nacho! We really appreciate it! Vicky is one of the best!! "
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Rebecca Crump

November 5, 2024

5  out of  5
rating by Rebecca Crump
"I recently had the pleasure of working with Jorie. She made the transition to State Farm super quick and easy, plus I'm saving a lot of money on my homeowners and auto insurance!"
We responded:
"Thanks for taking the time to leave a review Rebecca!! "
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Susan Weir

October 15, 2024

5  out of  5
rating by Susan Weir
"Great people and real great quote on insurance. Just give them a call see for your self."
We responded:
"Thanks for the review Susan! "
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Jazzarae McGlown

October 7, 2024

5  out of  5
rating by Jazzarae McGlown
"Jorie gave me a quote for my business at a great rate and made it a very quick & painless process to set up my policy and start coverage."
We responded:
"Love to hear the process was smooth for you! Jorie is the best!! "
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Steven Carlson

October 1, 2024

5  out of  5
rating by Steven Carlson
"The"
We responded:
"Thank you! "
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Ashtin Matthews

August 30, 2024

5  out of  5
rating by Ashtin Matthews
"Jorie was very helpful in understanding life insurance and finding a policy within budget"
We responded:
"Jorie has helped a lot of our customers with life insurance. I’m glad she was able to do the same for you! "
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Brandy Woosley

August 30, 2024

5  out of  5
rating by Brandy Woosley
"Jorie was amazing help getting me the perfect insurance! She helped me step by step. Very kind and understanding."
We responded:
"Thanks for the review Brandy. Jorie is one of the best out there! She deserves to be recognized so thanks for taking the time to leave this review! "
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Dan Handel

August 27, 2024

5  out of  5
rating by Dan Handel
"Everyone was so polite and helpful made where to get insurance an easy decision."
We responded:
"Thanks for the review Dan! We really appreciate it! "
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Jennifer Flores

August 16, 2024

5  out of  5
rating by Jennifer Flores
"Gran servicio!"
We responded:
"Thank you! "
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Serina Wolber

August 16, 2024

5  out of  5
rating by Serina Wolber
"5 stars for Jorie!"
We responded:
"Thank you Serena!! "
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Rojelio Esparza

August 16, 2024

5  out of  5
rating by Rojelio Esparza
"Muy contento con el servicio Vicky fue muy amable!"
We responded:
"Thank you! "
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Jennifer Danreiter

August 16, 2024

5  out of  5
rating by Jennifer Danreiter
"Jorie has been so helpful with informing me about my insurance needs and helping me save money on little changes! I told her I was going to get another quote and she told me State Farm would be more affordable. She was right. Thanks again Jorie!"
We responded:
"Love to hear Jorie was able to help you out! She goes above and beyond for our customers and deserves to be recognized so thank you for leaving this review!! "
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Alicia Martinez

August 16, 2024

5  out of  5
rating by Alicia Martinez
"Jorie was such a huge help and was able to find an affordable life insurance policy for myself and my son. Not only did she take her time with putting together several quotes for us but she was also able to get our whole policy down in price as well. Thank you Jorie for making this an easy process!"
We responded:
"Jorie is the best when it comes to life insurance. She takes the time to explain the policies so the customers really know what they are getting. Thank you for the review!! "
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Rodney Strohmayer

August 15, 2024

5  out of  5
rating by Rodney Strohmayer
"One of the most nicest people that I have met. Add an insurance company. I was treated with total respect, kindness, and fun. It was a wonderful experience I get her attend. A 10 in overall representation of the company. Thank you so much again deeply appreciated it."
We responded:
"Thanks for the review Rodney! It was great meeting you and I’m glad you had a great experience! If you know anyone else looking to save money on their insurance send them our way! You will receive a gift card for each referral you send over! Thanks again Rodney!! "
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Jorge Garcia

August 5, 2024

4  out of  5
rating by Jorge Garcia
"Vicky was super helpful and very informative and nice."
We responded:
"Thanks for the review Jorge. Vicky has been able to help out a lot of people with their insurance needs! "
Profile photo of Stanette Penaflor

Stanette Penaflor

August 1, 2024

5  out of  5
rating by Stanette Penaflor
"Jorie is an awesome agent so far! We just had to find new insurance as our current prividers quote for home and auto was too much for us to consider with zero accidents or claims. We were sad to have to change but pleased with our experience at State Farm thus far. The quote for our auto was more affordable, and even offered a bit more with a lower deductible than our old insurance. She has been very patient with all my questions, and being in my 50s, I have tons! Overall, I would recommend Jorie at State Farm in Rock Falls, IL, if you too are hunting for insurance that fits your needs more than what you have now. It doesn't hurt to get a quote and see!!"
We responded:
"Thanks for the awesome review Stanette! Jorie has been a rockstar ever since joining the team! I’m glad she was able to give you a great experience like she has given so many others! If you ever need anything just let us know! "
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Debbie Ogan

July 15, 2024

5  out of  5
rating by Debbie Ogan
"Great service Vicky is always so helpful!"
We responded:
"Thanks for the review Debbie! We really appreciate it!! "
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Yondergoling22

July 7, 2024

5  out of  5
rating by Yondergoling22
"Rudy jr and Mary Leal: Great customer service and saving money."
We responded:
"Love to hear you were able to save money and received great customer service! "
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Henry Steinhagen

July 2, 2024

5  out of  5
rating by Henry Steinhagen
"Vicky is a great help with anything I need!"
We responded:
"Thanks for the review Henry! We appreciate your business more than you know! "