State Farm® Insurance Agent Shay Brown

"Great service and awesome prices! Vicky is very helpful!"

"Muy bien servicio a cliente. Vicky siempre es muy amable!"

"Great customer service with friendly staff. Would highly recommend Shay Brown State Farm."

"I’ve been a State Farm customer for several years now and couldn’t be more pleased of my experience with them. They have great prices and very professional employees. Stacey has been extremely helpful with every question and change in policies I’ve sent her way. Thank you"

"My wife and I have been customers of State Farm for years. We think the staff is great, but in particular we appreciate Stacey! She is the best! She takes care of everything we need and is always very helpful and kind."

"Stacy is always helpful for our company!"

"WHEN I CALL MY STATE FARM MY CALLS ARE ANSWERED IMMEDIATELY . IF I HAVE QUESTIONS OR I NEED HELP I ALWAYS GET THE ANSWER I NEEDED.. I RECOMMEND SHAY BROWN STATE FARM OF ROCK FALLS.."

"Vickys very helpful! She helped me save a lot of money!"

"Shay and every employee at this agency have really helped me in my switching over from a different insurance company. I would highly recommend them. Plus, they have a bilingual (English/Spanish) agency person, so they are trying to meet the needs of more in our community. I really honor that."

"Mr. Shay,and his staff are efficient. I spoke with Vicky, she took care of my situation immediately. I had an agent in the past who was extremely rude, never called back in almost 15 yrs. The moment I called Mr Shay’s office, which I have had now for awhile , has taken care of everything! He is up to date on everything!"

"Awesome service!"

"Everyone at Shay Brown is great! Specifically Emmi is amazing! I email her whenever I need something or have a question and she is always so quick to respond and always so helpful! She has made all of my insurance needs so easy! Thank you!!"

"Some very helpful people here that actually care!"

"Vicky was very professional and helpful explaining my insurance policies. Vicky was also helpful as she spoke Spanish."

"Great prices great advise and great service!"

"Emmi was awesome with helping me decide what kind of Insurance I need for my car. And then on the steps of placing a claim after a run in with a coyote in the fog. Thanks Emmi for everything."

"Vickie, was outstanding with our quote and paperwork. Very knowledgeable and efficient."

"Great customer service and a great experience every time I stop in!"

"Customer focused, engaged and transparent. Office staff was welcoming and kind. A great experience overall 20/10!"

"Shay is a great agent and the staff is wonderful. I worked specifically with Emmi and she managed an easy switch between my insurance carriers. I do recommend 100%!"

"Emmi and Shay were very helpful and friendly. Their quotes came in much lower, so we are switching to State Farm."

"These guys made it so easy to find home insurance at an outstanding low price! He also did all this at the drop of a hat and made it extremely easy! Definitely come see Shay for any insurance needs!"

"Emmi, was very helpful she ran several different policies for us to think about. So we could decide what worked best for us. There prices also beat out several companies. Thanks for all the help."

"I have used State Farm in Rock Falls for years & always go to Stacey. She really listens to you & can & will answer all of your questions, even the dumb ones. She always has a smile on her face & is ready to help & makes the unhappy situations that arise alot easier to deal with! Thanks Stacey & State Farm!"

"Muy bien servico"