State Farm® Insurance Agent Shay Brown

"I recently had been shopping for home insurance and auto insurance and I reached out to State Farm and Rock Falls and Jorie quickly got back to me. I had several different insurance companies sending me quotes back in Jorie was the only one that followed through on any of my questions throughout the process. I would definitely choose this insurance company if you want questions answered quickly and professionally thank you Jorie."

"Jorie was great to work with while adjusting policies after moving and having a new baby! She was very informative and gave updates every step of the way! A great office to work with!"

"Muy brien precios y servicios! Me ayudo mucho vicky estoy bien agradecido."

"I had just had my first baby and thought hey I should get life insurance! I contacted State Farm and jorie helped me get what I needed and now I’m no longer worried if something happens to me especially cause I have 2 babies now"

"My experience with State Farm was amazing and Camila explained everything about our policy and the business she works for. So if your looking for good insurance I would recommend them Thank you for everything"

"I called with a question and after Jorie did some digging, she found an answer to my question. Moving my son out west for law school and knowing that we have coverage on our borrowed trailer is a huge relief. Thank you very much!"

"I had a truly wonderful experience at the Rock Falls State Farm office. I had multiple questions when I walked into the office. Fortunately, Stanette Penaflor was available to assist me. She answered all of my questions and helped me with technology with patience and professionalism. I would recommend Stanette Penaflor for all of your insurance needs."

"Vicky is very nice and helpful with any questions I have. She was great with helping me with my auto claim it was very seamless and quick!"

"stannette was Very helpful with updating our auto insurance. I would really like to say she was very helpful and knowledgeable with our policy! Thank you"

"Wonderful experience very professional…Stanette was amazing to work with also the rest of the team is supportive and great as well! Highly recommend them!"

"Very knowledgeable and helpful and helped me save some money"

"Working with Stennet was great. She absolutely answered all my questions. She’s a keeper. Sally T"

"Awesome service, Vicky was a great help with my total loss claim!"

"I was very happy working with Jorge's. Sorry for miss spelling. I will work with her again very politely"

"Stanette is a very kind, courteous, and personable. She knows what she’s doing. ☺️"

"Jorie. Was very pleasant to work with and Helpful. She got right to the point of my insurance for my new car and got me a insurance card right away sent to my phone. Thank you for your helping me"

"Thank you Vicky for all your help with my claim, and also thanks for helping my friend safe hundreds of dollars on her new car and condo insurance policy, thank you for taking your time we us - you are truly amazing."

"Stanette was helpful and so kind. She made the process of changing insurance and adding life insurance so easy! 10/10 recommend asking for her when you call!"

"Our experience with stanette was great! Was a great pleasure getting the proper information and insurance we needed. Couldn't be more satisfied. Thank you again for your service."

"Jorie is an awesome agent so far! We just had to find new insurance as our current prividers quote for home, and auto was too much for us to consider with zero accidents or claims. We were sad to have to change but pleased with our experience at State Farm thus far. The quote for our auto was more affordable and even offered a bit more with a lower deductible than our old insurance. She has been very patient with all my questions, and being in my 50s, I have tons! Overall, I would recommend Jorie at State Farm in Rock Falls, IL, if you, too, are hunting for insurance that fits your needs more than what you have now. It doesn't hurt to get a quote and see!! Update...I am still with State Farm as of April 2025 and now work there myself as of January 2025!"

"Had a fast smooth great experience . Carmina not only insured us explained thoroughly State Farm other types of insurance that we may need in the future."

"I've never experienced such an increase in my insurance, every month it goes up, we've been with State farm for over 45 years and this is the worst its ever been, yes I've called and keep getting the same," I'm sorry" period ! .......aren't you Shay Brown ? People don't always use their full name on the Internet, very rude, I don't want an excuse, I'm making a comment"

"Vicki was totally awesome she was very patient walking me through everything (car and house insurance). So glad we switched insurance better coverage and reasonable rates. She answered my emails right away when I had questions. Thank you Vicki for all your help"

"Vicky was super helpful and was super quick with everything. She was able to explain and help me understand everything I had asked. I had been with another insurance provider for a while and decided to switch finally due to savings and better coverage through State Farm. The last couple years I’ve been in contact with her and she has been patient with me. I’m so glad I finally made the switch. Much better customer service!"

"We had a great experience. Jorie had multiple quotes to show us the difference in coverages and payments. She met with us and was very straight forward and professional and easy to talk with. I would definitely recommend her to anyone. She saved us some money witch is always a plus also."